Our COVID-19 safety protocols are continuously updated, and we are offering Virtual Care.


Our Policies

OrthoNebraska has always been focused on preventing the spread of infection. We continue to actively monitor, prepare and work to control and prevent the spread of COVID-19. In doing so, we have implemented several changes to ensure the safety and wellbeing of our patients, guests, staff, providers and community. While this may be an inconvenience, safety has always been our top priority.

This information will be updated as the situation locally, or the situation at OrthoNebraska, changes. For the latest on general information regarding Coronavirus (COVID-19), we suggest the Centers for Disease Control and Prevention (CDC) or calling the Nebraska Department of Health and Human Services at (402) 552-6645.

Thank you for your understanding, and for doing your part to keep our community safe.

Jump to Updates

For Spanish-speaking or visually impaired:

Information for Patients & Visitors Overview

  • All patients and visitors are required to wear a face covering. If you do not have a face covering, one will be provided at your visit.
  • Screenings will be performed at the entrances and/or access desks at each OrthoNebraska facility. Screenings include having your temperature taken and answering the following questions: (If you answer ‘yes’ to either of the below at this time, please call (402) 609-3000 to reschedule your appointment. If you answer ‘yes’ on site, you will most likely be asked to reschedule.)
    • Did you have close contact with a person under investigation for COVID-19 within the last 14 days? Close contact is defined as being within approximately 6 feet or within the same room/care area for a prolonged period of time while not wearing any type of protective equipment (such as a mask), and/or having direct contact with infectious secretions (such as being coughed on) while not wearing any personal protective mask.
    • Do you have a fever, consistent cough, sore throat, shortness of breath and/or loss of taste or smell?
  • Effective Monday (June 22), OrthoNebraska will be updating restrictions regarding travel prior to a visit. While highly discouraged, travel prior to an appointment or visit will be allowed.  Whenever possible, we ask that patients and visitors limit their exposure outside of the household seven (7) days prior to their scheduled appointment. To be clear, while not recommended due to risk of transmission, travel by mass transit (plane, train, cruise, etc.) will be allowed prior to the visit.
  • OrthoNebraska continues to limit visitors to all facilities. We understand there may be circumstances that require exceptions to this policy, including minors, dependent adults, or caregivers required for transportation following a procedure. Please note that all visitors will be submit to the same precautions as patients, including screenings and mandatory use of masks. The full visitor policy can be viewed here.
  • When possible, we encourage you to utilize our virtual care program. OrthoNebraska offers virtual care for physical therapy, rheumatology, and orthopedics – allowing you to visit with a provider without having to come into a facility.
  • Our Emergency Room and Orthopedic Urgent Care remain open seven days a week to care for unexpected injuries and pains.

Mask Policy

Effective Monday, April 13th, OrthoNebraska will be taking additional precautionary measures to limit the risk of exposure by following the CDC’s guidance and requiring all patients, as well as any potential visitors, to wear a face covering while at any OrthoNebraska facility. A homemade mask or scarf covering your mouth and nose would be appropriate.

If you do not have a face covering available, please call (402) 609-1650 to discuss alternatives, such as our virtual care program, or we can address your concern when you arrive for your appointment. Or, read this FAQ regarding masks.

Virtual Care

OrthoNebraska has begun providing virtual care in order to provide high quality care while respecting social distancing and other guidelines.

Using video chat technologies, our team can effectively conduct an otherwise normal office visit (without a physical exam) by directing and observing motion and pain. Should an X-ray or other diagnostic exams be needed, our care team will work with you to schedule a time at your convenience, including conducting these tests during off-hours. Additionally, if you are comfortable, family members and other caregivers are welcome to attend your virtual visit as well.

I’m interested in a virtual care visit

I need help getting ready for my VIRTUAL care VISIT

Visitor Policy

To protect our patients, staff and community from the risks associated with COVID-19, as of Monday, April 6, OrthoNebraska will no longer allow visitors. To be clear, patient appointments will continue as scheduled. We understand this may be an inconvenience. However, the safety of our patients, healthcare workers and the community is our number one priority.

We understand there may be circumstances that require exceptions to this policy, including minors, dependent adults, or caregivers required for transportation following a procedure. Any visitors who are exceptions to this policy will also have their temperature taken upon arrival. If you have a temperature over 100O, you will be asked to return to your vehicle and follow-up with your primary care provider. For visitors at the hospital, our updated hours are 5:00 AM until 8:15 PM. Any visitor under the age of 19 will not be permitted. As always, proper hand hygiene is strongly encouraged in all areas.

CLICK HERE to view the full visitor policy.

PLEASE NOTE: In addition to patients, all visitors will be required to wear a face covering while at any OrthoNebraska facility. A homemade mask or scarf covering your mouth and nose would be appropriate. If you do not have a face covering available, please call (402) 609-2600 to discuss alternatives.

We would be happy to discuss your personal needs prior to your arrival. Please feel free to reach out to your care team or call (402) 609-3000.


Like many medical professionals across the world, we have been getting lots of questions about how COVID-19 might impact your care.

Continue as directed by your provider, unless you get infected with COVID-19. If you do, stop all your arthritis medications except for NSAIDs and the hydroxychloroquine, and call your provider.

Visits and Infusions
We are favoring virtual visits for follow up care and taking many additional precautions to keep you safe.

Read more about Rheumatology and COVID-19

Orthopedic Urgent Cares

In order to make best use of our resources, we will be temporarily consolidating the Sarpy County and Oakview Orthopedic Urgent Cares. Patients will still have the ability to receive walk-in orthopedic care at the Sarpy County clinic while a provider is present. After 5:00 PM, or whenever a provider is not present at this location, patients will be redirected to the Oakview location.

The Orthopedic Urgent Care at Oakview will remain open as scheduled:

Monday – Friday from 8:00 AM – 9:00 PM

Saturday & Sunday from 10:00 AM – 2:00 PM

Again, this is a temporary consolidation of the clinics. The timeline will be evaluated on an ongoing basis as we monitor the spread of COVID-19, orthopedic needs of the community and availability of resources.

Staff Protocol

In addition to taking temperatures at the start of their shift, all OrthoNebraska team members are required to self-screen daily for COVID-19 symptoms. Should one of our team members exhibit any symptoms, they have been asked to refrain from coming to any of our facilities. Additionally, all patient-facing team members are required to wear a mask while at work.

Outlook Enrichment Hotline for Blind and Visually Impaired

It can be overwhelming to find the resources you need during this challenging time, especially if you have poor or no vision. If you know someone who can’t see or can’t see very well, call Outlook Enrichment’s COVID-19 Help Line at (531) 365-5059 for assistance from people who understand vision challenges and want to help. This line is staffed 8:00 AM to 8:00 PM Monday through Friday. Messages received outside of these times will be answered within 24 hours. These resources can also be found at outlookne.org/covidhelp.

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