OrthoWest, LLC (OrthoNebraska Clinics or simply ‘Clinics’) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. OrthoNebraska Clinics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
OrthoNebraska Clinics provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Written or web-based information in other formats (large print, audio, accessible electronic formats, other formats)
OrthoNebraska Clinics provides free language services to people whose primary language is not English, such as information written in other languages.
If you need these services or are having trouble accessing or using our website, contact OrthoWest, LLC’s Compliance office:
- Mailing Address: 2808 South 143rd Plaza, Omaha, NE 68144
- Telephone Number: 402-609-2600
- Fax: 402-609-1020
- Email: Compliance@orthonebraska.com
If you believe that OrthoNebraska Clinics has failed to provide these services, or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the clinic’s Compliance Officer. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the clinic’s Compliance Officer is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.
Language and Non-English Assistance
This facility provides interpretation services free of charge for Limited English Proficient patients.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (402) 609-3000.
For all other languages (Non-English), call (402) 609-3000.