10/23/2026
Summary: Not sure if an injury needs care right away or can wait? Ask Ortho, OrthoNebraska’s online chat, connects you with a real person, not AI, who can help you decide what to do and who to see. Now available 24/7, it’s open to anyone with any injury, from sports to work to everyday life. Just visit OrthoNebraska.com and start a chat.
Video transcript
[0:13] Host: Welcome back to Elkhorn. It’s Lincoln East and Elkhorn North, and this is the OrthoNebraska halftime show. It’s always so much fun, because we learn something every time we talk to one of the surgeons. We’ve got Dr. Scott Reynolds here. You might know that he does Tommy John surgery; we talked to him a couple of weeks ago when the great Tommy John passed away. Tonight we’re talking about a recent change at OrthoNebraska: askOrtho. What is that?
[0:44] Dr. Reynolds: First of all, thanks for having me here tonight. Ask Ortho is a chat tool at OrthoNebraska that lets you talk to a real person about injuries. It’s like those online services where, instead of calling customer service, you start a chat right on the website. The way I envision it being used: I have so many friends and people who have my cell number. When they get hurt, or their kid gets hurt, they text me and ask, “Is this something that needs to get checked out right away? If it’s a weekend, can it wait until next week? And who should I go see?” That’s what we’re using it for, and it’s super simple.
[1:29] Host: People are going to think it’s AI, but it’s not.
[1:31] Dr. Reynolds: It’s not AI. You’d think so in this day and age, but you’re actually chatting with a real person, and it works great.
Host: Now that we know about it, what’s the big news?
[1:39] Dr. Reynolds: The big news, and why we’re talking about it today, is that we’ve had this for a little over a year, and it’s been available basically during normal work and urgent care hours. Moving forward, it’s going to be available 24/7. Day or night, any injury. It could be a workers’ comp injury; it doesn’t have to be athletic. Anybody can talk to an orthopedic expert by going to OrthoNebraska.com.
[2:05] Dr. Reynolds: You just go to the OrthoNebraska website, and there’s a link that says askOrtho or Start a Chat. I actually tried it this afternoon to see what it was like. Super simple. Somebody jumped on within two minutes and I started chatting with them.
Host: All right. You’re going to hear Gary chat about this game when we come back to Elkhorn on the OrthoNebraska halftime show. Stick with us.
